Data Protection & Privacy
Your privacy is important to us. This Privacy Policy explains what personal data mekdi888 collects from players across Malaysia, why we collect it, how we use and protect it, and what rights you have over your information.
Privacy at a Glance
These summary cards highlight our core privacy principles. The full policy below governs our practices — please read it in its entirety.
All data transmitted to and from the mekdi888 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major banks including Maybank and CIMB. Your login credentials, KYC documents, and payment details are fully encrypted in transit and at rest.
mekdi888 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with essential service providers (payment processors, identity verification services) and only to the extent required to operate your account securely.
We collect only the personal data necessary to operate your account, process transactions, comply with KYC and AML obligations, and improve our platform. We do not collect data beyond what is reasonably required for these stated purposes.
You have the right to access, correct, export, and in certain circumstances delete your personal data held by mekdi888. Requests are processed within 30 days. Contact our support team via live chat or email to exercise your data rights at any time.
mekdi888 uses session cookies and analytics cookies to maintain your login state and understand how players use the platform. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
Financial data and player balances are held in accounts segregated from mekdi888's operational funds. Your deposit balance is protected independently. Payment data shared with processors such as Touch 'n Go eWallet, Boost, GrabPay, and DuitNow is governed by those providers' own privacy policies.
Your Rights
mekdi888 respects and upholds your rights over your personal data in line with internationally recognised data protection principles.
Request a copy of the personal data mekdi888 holds about you. We will respond within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your mekdi888 account. Update basic details directly in account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations (e.g., AML compliance records).
Request an export of your personal data in a structured, machine-readable format where technically feasible and where processing is based on consent or contract.
Object to the processing of your personal data for direct marketing purposes. Opt out of marketing communications at any time via your account settings or by contacting support.
Request that mekdi888 restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
If you are unsatisfied with how mekdi888 handles your personal data, you have the right to raise a complaint with the relevant supervisory authority in your jurisdiction.
This Privacy Policy (the "Policy") is issued by mekdi888, the operator of the online sports betting and live casino platform accessible at https://mekdi888.cam (the "Platform"). It sets out in detail how mekdi888 collects, processes, stores, shares, and protects the personal data of individuals who access or use our Platform.
This Policy applies to all users of the Platform, including registered account holders and visitors who have not yet created an account. It should be read alongside our Terms & Conditions, which govern the overall relationship between mekdi888 and its users.
mekdi888 has been serving players across Malaysia — including Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and nationwide — since 2016. We understand that our users entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy reflects our commitment to handling your data with transparency, fairness, and security.
By accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.
Effective Date: This Policy was last updated on 1 January 2026. We may update this Policy periodically. Continued use of the Platform following any updates constitutes acceptance of the revised Policy.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, contact details, identification numbers, financial data, IP addresses, and gameplay records. |
| "Processing" | Any operation performed on personal data — including collection, recording, storage, use, disclosure, transfer, erasure, or destruction. |
| "Data Controller" | mekdi888, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | Third parties who process personal data on behalf of mekdi888, such as KYC verification providers and payment processors. |
| "User" / "You" | Any individual who accesses, browses, or holds a registered account on the mekdi888 Platform. |
| "KYC" | Know Your Customer — the identity verification process requiring submission of government-issued identification documents. |
| "Cookies" | Small text files placed on your device by the Platform to maintain session state, user preferences, and analytics data. |
mekdi888 collects the following categories of personal data from users of the Platform:
mekdi888 collects personal data through the following channels:
mekdi888 processes your personal data on one or more of the following legal bases, consistent with internationally recognised data protection principles:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual necessity | Creating and managing your account; processing deposits and withdrawals; settling bets; providing customer support. |
| Legal obligation | KYC and identity verification; AML and fraud monitoring; reporting to regulatory or law enforcement authorities where required by law. |
| Legitimate interests | Platform security and fraud prevention; improving Platform functionality; internal analytics; responsible gambling monitoring. |
| Consent | Sending promotional communications and personalised offers (where you have opted in); placing non-essential cookies. |
mekdi888 uses your personal data for the following purposes:
mekdi888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
What We Do Not Do: mekdi888 does not share, sell, or provide access to your personal data to third-party advertisers, data brokers, or unaffiliated marketing organisations. We do not use your data for targeted third-party advertising.
mekdi888 retains personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after account closure (AML compliance) |
| KYC documents | Duration of account + 5 years after account closure |
| Transaction records | 7 years from the date of transaction (financial record-keeping requirements) |
| Gameplay and bet history | Duration of account + 3 years after account closure |
| Support communications | 3 years from the date of the last communication |
| Technical and device data | 13 months from collection (standard analytics retention) |
| Marketing preferences | Until opt-out is received or account is closed |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with industry best practices. Anonymised aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
mekdi888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:
While mekdi888 takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect any unauthorised access to your account, please contact our support team immediately via live chat.
mekdi888 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us provide core Platform functionality and improve your experience.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session Cookies | Maintain your login session, remember your cart/bet slip, and ensure basic Platform security functions operate correctly. | No — required for Platform function |
| Preference Cookies | Remember your language preference, display settings, and recently viewed game categories. | Yes — via browser settings |
| Analytics Cookies | Collect anonymised data about how users navigate the Platform (page views, session duration, click paths) to improve user experience. No personally identifiable data is included. | Yes — via browser settings |
You can manage or disable cookies through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set notifications when cookies are placed. Please note that disabling essential cookies will impair Platform functionality — including the ability to maintain your login session.
mekdi888 does not place third-party advertising or cross-site tracking cookies. We do not participate in behavioural advertising networks.
As a data subject, you have the following rights in relation to your personal data held by mekdi888. To exercise any of these rights, contact us via the live chat on the Platform or at the email address shown in Section 16.
Response Timeframe: mekdi888 will acknowledge all data rights requests within 5 business days and provide a substantive response within 30 days. Complex requests may require additional time, in which case we will notify you and provide a revised timeline.
The mekdi888 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the registration process and again as part of KYC verification prior to the first withdrawal.
If mekdi888 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, cease processing the individual's data, and take steps to securely delete it, subject to any legal retention obligations.
Parents and guardians who believe that a minor may have accessed the Platform or provided personal data should contact our support team immediately via live chat or email.
mekdi888 operates under an international gaming licence and its infrastructure involves servers and service providers located in multiple jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside Malaysia.
Where personal data is transferred internationally, mekdi888 takes steps to ensure that appropriate safeguards are in place, including:
By using the Platform, you consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this Policy.
The mekdi888 Platform integrates with third-party payment service providers and other operational partners. When you use these services — for example, making a deposit via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — the relevant third-party provider's own privacy policy and terms of service will also apply to the data you provide to them directly.
mekdi888 is not responsible for the privacy practices of third-party services accessed through the Platform. We encourage you to review the privacy policies of any third-party service you use in connection with your mekdi888 account.
mekdi888's Platform does not contain links to external websites. Any navigation within the Platform remains within the mekdi888 domain.
mekdi888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. The effective date at the top of this page will be updated accordingly.
For material changes — those that significantly affect how we process your personal data or your rights as a data subject — we will endeavour to provide advance notice via a prominent notice on the Platform or via email to your registered address, where reasonably practicable.
Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact mekdi888 through the following channels:
When submitting a data rights request, please include your full name, registered email address, and the specific right you wish to exercise. We may request additional verification information to confirm your identity before processing the request.
For queries related to our Terms & Conditions, visit our Terms & Conditions page. For responsible gambling support, visit our Responsible Gambling page. Frequently asked questions are addressed on our FAQ page.
Effective Date: 1 January 2026 | Version: 3.1 | Platform: mekdi888 (https://mekdi888.cam)
Our support team is available around the clock via live chat inside the Platform. For data rights requests or privacy concerns, contact us at any time — we'll respond promptly and transparently.